COURSE OVERVIEW:
Regular effective staff appraisals lead to improved
team and organisation performance. The focus of this practical course
is on the skills required by those conducting performance appraisals.
By attending this course participants fully understand the appraisal
process and their responsibilities. They learn how to plan effectively
and to conduct the interview skilfully. Delegates explore techniques
for giving effective feedback and gain the confidence to handle
difficult situations. The course emphasises the importance of setting
clear objectives and agreeing plans for the future. Appraisers are
guided professionally through the performance appraisal process
to ensure they get the best out of their staff at all times.
WHO WILL BENEFIT? :
- Everyone who is responsible for managing the
performance of others
- Those who want to ensure that the appraisal
interview
is carried out in a professional manner
OUTLINE - WHAT THE COURSE WILL COVER:
- Identifying the purpose and benefits of performance
appraisal
- Understanding the appraisal process and your role
and responsibilities
- Preparing for the interview and planning the discussion
- Structuring the interview
- Techniques for giving effective feedback
- Encouraging self appraisal and continuous improvement
- Handling defensive behaviours and difficult situations
- Agreeing SMART objectives that will motivate the
individual
- Following up and reviewing
TRAINING STYLE:
This course is a practical, participative and
enjoyable learning experience. The tutor uses interactive sessions
plus input to enhance and stimulate learning.
Length of Training Programme:
2 days
Recommended Maximum Number of Participants
with 1 trainer: 8 - 10
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